The scope of a typical engagement is to design, develop, and implement a complete operations management system called Synchronous Process Management (SPM) that includes: process sequencing, production planning, and shop floor control systems; flow-based organizational structure; and focused leadership tools for sustainability.

The deliverables of an engagement include:
(1) building a continuous material flow system utilizing visual signals for the production and movement of product and employing bottleneck management strategies to identify resource constraints;
(2) implementing a flow based master scheduling system that provides the ability to offer customers reliable delivery schedules;
(3) aligning the work force into flow teams to support the common focuses of customer service, productivity, and cost reduction; and
(4) building the leadership tools including performance metrics, process audits and systematic continuous improvement that help sustain the gains realized.

The implementation of Synchronous Process Management offers a significant change from traditional techniques. Bringing together managers, supervisors, and workers to solve common problems requires skill and diplomacy. Our role is to speed the improvement process and help the company realize the performance benefits through our pragmatic, common sense implementation. We take a time-driven project approach with clearly communicated milestones that maintains progress and focus.

Our method is not traditional consulting. Instead, working side-by-side we facilitate the project teams, teaching SPM by doing it. This is a necessary complement to formal classroom education and instruction. Our consulting strategy is education through implementation, the best way to ensure tangible, sustainable results.

The post merger transition process is similar. Our international experience with joint ventures in China and Australia provides additional expertise in bridging the diverse cultural challenges inherent in organizational change processes. We look for commonality, mutual agreements, and shared goals. A common thread is respect as operating practices are infused into new companies.